Our Company’s Goal Is to Bring Joy and Charm to You

The best toys and collectibles are crafted with care and designed to delight. At Labubu Dolls, we focus on creating premium-quality dolls that capture imagination and inspire happiness, making them cherished companions and memorable gifts for all ages.

Company Values

At Labubu Dolls, our customers are at the heart of everything we do. We create unique, handcrafted pieces that combine quality craftsmanship, timeless design, and genuine charm. Our focus is to deliver value beyond the product itself — an experience that sparks joy, inspires connections, and lasts for years to come.

Focus on the Customer

We always put our customers first, ensuring every Labubu Doll delivers the quality, charm, and joy you expect. Our goal is to create memorable products that connect with people, making each piece a cherished part of your world.

Maintain the Highest Standards

We adhere to rigorous standards in design, safety, and quality. Every Labubu Doll is made with precision, care, and an attention to detail that goes beyond the surface, creating a truly premium and lasting collectible.

Continuous Improvement

We never stop refining our designs and processes. At Labubu Dolls, every detail counts — from the material we select to the craftsmanship we employ — so that every release is better than the last.

Consumer Confidence

Trust is earned. We stand by every piece we create, ensuring it is made with safe materials and designed to delight. At Labubu Dolls, we work hard to give you a brand you can always rely on.

Frequently Asked Questions

How do I place an order for a Labubu Doll?

Simply browse our collection, select your favorite Labubu Doll, and click “Add to Cart.” Proceed to checkout and complete your order securely.

How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking link. You can use this link to monitor the status and estimated delivery date of your Labubu Doll.

What if my order hasn’t arrived yet?

If your order hasn’t arrived within the estimated delivery window, you can contact our support team for an update.

Do you deliver on public holidays?

Deliveries may be delayed on public holidays. Our team will notify you if this affects your estimated delivery date.

Is next-day delivery available?

We currently offer standard shipping. Expedited or next-day delivery options will be announced when available.

Do I need to be present for the delivery?

For security reasons, we recommend being available to accept your package. You can also arrange an alternate delivery or pick-up if needed.

How can I customize a Labubu Doll?

We’re happy to offer custom options for special orders. Contact our team to discuss your ideas and create a unique Labubu Doll.

What is your return policy?

If your Labubu Doll arrives damaged or doesn’t match your order, you can request a return within 14 days of delivery. See our Returns page for more details.